The questions that everyone asks on insurance, online booking, secured payment ...
What insurance takes winter sports?
ESF does not provide insurance cover for students, we recommend that you opt for the "Carré Neige" this is a specific insurance that covers you in case of accident or illness. You can find more information on our website under Insurance Carré Neige or site www.carreneige.com
What happens if I need to cancel?
What are the payment methods accepted by the ESF?
Our online booking accepts all major credit / debit cards. For payments by bank transfer, cheque or Holiday vouchers (we do not take sports coupons) please contact us by email: Contact us
I can not access the payment page, after booking my lessons?
Your browser's security level must be very high. Use the "Preferences" menu to decrease it. It is also possible that your network uses a "Firewall" (Firewall), to be deactivated at the time of booking.
Your site tells me that the courses are complete, what can I do?
in this unlikely event, the online booking software has not allowed the booking. Please contact the ESF (eMail or phone) and we will give a definitive answer.
The age of the student does not match the chosen course?
We calculate the number of months between the date of birth and the current date to check if the prices correspond to the age of your child. The age taken into account is that of the child during the first day of lessons and not the day of your order, which is why this message may seem inconsistent, but there is no error. Do not hesitate to choose for your child another course that corresponds to his age at the beginning of ski holiday.
No courses sold corresponds to the student's age?
Try entering Saturday as the start date of your stay to check that there are no other possibilities or contact us.
There are no classes available for this start date but there may be other opportunities for other days of the week?
Try entering Saturday as the start date of your stay to check that there are no other possibilities. Check levels, age or dates. If problems persist please contact us